Order
|
Title
|
Description
|
Key Points
|
Level
|
Generic
|
1 |
Engagement Process |
How can I better engage my clients at the beginning of our planning relationship? |
- Engagement Agreement versus engagement process
- Initial Assessment and Evaluation process
- Getting your clients to engage you
|
|
Video |
|
2 |
Ideal Clients |
How can defining my 'ideal client' better my financial services and practice success? |
- Profitability of clients
- Distinguish your particular services
- Save time with fewer clients
- Ideal Client Profile
|
|
Video |
|
3 |
Your Needs Self Analysis |
How can I determine which planning areas are most appropriate to my client's needs? |
- Intro Engagement process
- Interpreting Your Needs Self Analysis document
|
C |
Video |
|
4 |
Introduction to the Engagement Screen |
What do I enter on the Engagement Screen? |
- Purpose of screen
- Overview of data entry required
- Add goal
|
1 |
Video |
|
5 |
Fact Finders |
Is there something I can use to collect the information I need from my client? |
- Fact Finders for data collection
- Overview of different ones
- Where to download them
|
C |
Video |
|
6 |
Building Trust |
How can I build better trust with my clients, and how will this better my financial services? |
|
|
Video |
|
7 |
Introduction to PlanPlus Planit |
What is PlanPlus Planit, and how can it better my financial services for my clients? |
- Corporate overview of PlanPlus
- Modular financial planning tool
- Key differentiators
|
C |
Video |
|
8 |
Notes Contact Log |
How can I keep track of meeting or other client notes in PlanPlus Planit? |
- Home or Personal Information
- Create, save, find notes
|
1 |
Video |
|
9 |
Other Personal Information |
What information about my client do I need to enter on the Other section of the Personal Information screen? |
- Personal Information screen
- Data entry fields
|
2 |
Video |
|
10 |
Know Your Client |
How do I interpret and use the information on the Know Your Client portion of the Risk Profile screen? |
- Review information included
- For compliance and client experience
|
1 |
Video |
|
11 |
Life Goals Analysis - What Is It? |
How do I interpret and present the 'What is Life Goals Analysis' page of my client's document? |
- Complex plan incorporating complex tax structure, multiple goals, etc.
- Differentiate your plan and show value
- Set the stage for the strategy ahead
|
2 |
Video |
|
12 |
Your Goals and Objectives |
How do I interpret and present the 'Your Goals and Objectives' page of my client's document? |
- Summary of plan data entry
- Graph of costs for all goals
- Confirm data entry, agreement to tradeoffs possibly to come
|
2 |
Video |
|
13 |
A Comparison of Results |
What do the graphs under 'A Comparison of Results' mean, and how can I present them to my client? |
- Current and target scenario
- Accumulating capital, shortfall or surplus
- Buy-in to strategy to achieve target
|
2 |
Video |
|
14 |
Retirement Goal Audit |
How can I help my client determine the income they will need to fund his/her retirement lifestyle? |
- Different clients need different lifestyles in retirement
- Audit tool as value added
- Audit data fields and calculation
|
C |
Video |
|
15 |
Certainty of Outcome |
How do I tell if my clients will be able to achieve their goals even if their rate of return changes? |
- Assumptions are based on evidence, but never guaranteed
- Likelihood of achieving goals given different assumptions
- Reading and presenting graph
|
1 |
Video |
|
16 |
Implementation for Goal Achievement |
How can I better help my clients implement our action plans so they can achieve their goals? |
|
|
Video |
|
17 |
Tactical Implementation Strategy |
How do I interpret and present the 'Tactical Implementation Strategy' page of my client's document? |
- From Product Selection Screen, current vs recommended product
- Difference shows money to be (un)invested
- Agreement to implement based on education
|
|
Video |
|
18 |
Agreement |
How do I interpret and present the 'Agreement' page of my client's document? |
- Signature for compliance
- Gain agreement all through
- Govern behaviour for advisor and client
|
1 |
Video |
|
19 |
Action Plan |
How can I edit and present the Action Plan in my client's financial document? |
- Edit table and comments
- Implementation, new needs, review
- Client agreement for success
|
1 |
Video |
|
20 |
Review Process |
How can I manage reviews of my client's financial progress with PlanPlus Planit? |
- Importance/value of review
- Comparing snapshots
- Data entry required
|
1 |
Video |
|
21 |
Financial Planning Review |
What is the Financial Planning Review document, and how can I present it to my client? |
- Intro review process, advisor value
- Preview snapshots and grading
- Progress to goals, reaffirm action plan
|
2 |
Video |
|
22 |
Engagement Administration |
Where do I administrate services, history, and sharing of my client? |
- Secondary advisor
- Client history and last review
- Service level
- Add a task
|
1 |
Video |
|
23 |
Client Service Search |
How can I find out if my client's financial plan needs review? |
- Home menu
- How to search and what
|
1 |
Video |
|
|
Estate Planning Goals and Objectives |
How can I interpret and present the 'Estate Planning Goals and Objectives' page of my client's document? |
- Education on main principles
- Customize client-specific concerns
- Estate needs - strategy
|
3 |
Video |
|